Business Tips April 2019

4 Ways Online Training Can Boost Your Business

Wolseley PRO Pipeline Blog

In plumbing and HVAC, there’s always room for continuous learning – whether you’ve been in the industry for 10 years or 10 minutes. Developing skills and staying on top of new trends are important to keeping a competitive advantage in the trades, but most contractors don’t want to lose a full day of work or spend on travel to attend training. Online training can be an incredible resource for plumbing and HVAC professionals, and a great complement to face-to-face trainings and events.

Here are the top 4 benefits of online training for contractors:

Easy way to develop valuable skills

One of the top advantages to online training is the convenience factor. Access training modules anytime, anywhere. You don’t have to worry about mileage or travel expenses, and you don’t have to take time out of your work day to learn new skills. Most modules on Wolseley’s eLearning platform can be completed in 20 to 30 minutes. With training modules available 24/7 from any device, you can learn highly-sought after skills and get product training from top manufacturers like AOSmith, American Standard, and more.

Keep up to date on industry advancements

From innovations in tools and equipment to new codes and regulation updates, the plumbing and HVAC industries are advancing all the time. Staying up to date with all the latest and greatest in the trades is critical for your business. The online training on Wolseley eLearning gets updated every year, so there are always new opportunities to learn and grow your skills.

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Better customer service

Bolstering your skills via online training can allow you to provide a more satisfying customer experience. Expertise and product knowledge, sets you apart from other contractors. Plus, since online learning offers a consistent message for all of your employees, you can have confidence that your team is up to speed on new skills or products and communicating reliable information to your customers. When you and your team possess a diverse skillset and strong product knowledge, you can build confidence in your customer. This leads to customer loyalty and even referrals.

Increase sales

In addition to gaining customer trust, improving your product knowledge can result in more sales. Why? Vast product knowledge can increase your confidence when selling or recommending products for your customers. You’ll be able to recommend the best products and solutions, leading to more sales, fewer returns and happier customers. 

Professional development can reap major rewards, especially in plumbing and HVAC. Online training is a great option! Wolseley customers get free access to our library of product knowledge and industry training provided by top manufacturers. Sign in or register now.

How do you grow your skills and product knowledge?

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